Once you enter all the required information about your products, shopping cart, etc. Now I just go to Orodoro's site, download the stuff automatically, then quickly print a packing slip and mailing label. Before, I had to transfer order information manually from my Shopsite shopping cart to a sales receipt, then go to the post office website to transfer the information again and print a label. It used to take me 25 minutes to process each order, now it's more like 5 minutes. I really like it because of its clean, simple interface. I've been using Ordoro (mail order manager for a few weeks. ChristopherFryeWA Posts: 2 Joined: Thu 6:37 pm
STONE EDGE ORDER MANAGER SUPPORT SOFTWARE
Their are still features that they need to implement but you can't ask for an easier software program for maintaining updating accurate product details. It's been three years now and I'm very happy with SE's support and communication. Long story short and 10k less in our pockets we decided to stick with SE and had a third party make adjustments to SE for us. At a certain point we decided that they couldn't fulfill their agreement or even produce what we needed. This list of disappointment was getting long and the solutions where becoming very vague, and expensive. Several other key features had to be programmed from scratch. The biggest issue was the inability to import an adjustment to 15k codes via an excel file at any time. All of which MOM was able to support according to our account rep and his supporting staff.Īfter about four months we realized that MOM was unable to follow through with what we needed. We had several in depth meeting that specifically broke down our needs, activites and requirements.
STONE EDGE ORDER MANAGER SUPPORT PROFESSIONAL
Our rep was very professional and informed and I was very happy with the progress of converting over. I looked at several other options and MOM was the one we felt would serve us best. About 3 years ago when I came on board I wanted certain basic features that Stone Edge just didn't offer at the time and still doesn't. The company I work for has been using StoneEdge for about 8 years now.
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